Response time: Within 24 hours, 7 days a week.
Include your order number from your purchase confirmation email for fastest response.
Email us within 180 days of your order with your order number. No reason required — we honor our guarantee promptly. See our refund policy.
U.S. orders typically arrive within 5-7 business days. Email us with your order number if you haven't received a tracking notification within 3 business days of ordering.
For questions about ingredients, application, or whether Nail Refresh is appropriate for your situation, email us and we'll respond with detailed guidance.